Terms of Service
Terms Of Service
BoxesplusStorage appreciates your business. Our goal is to make storage as easy as possible. In order to accomplish this, there are some ground rules we have to cover. This document is intended to set out the terms and conditions.
Please read this agreement carefully as both you and BoxesplusStorage are bound by the terms of this Agreement. Our Storage and Online Services are available to you only if you accept all policies comprised in this Agreement.
Boxesplusstorage reserves the right to amend any portion of this Agreement at any time. The most up-to-date version of this Agreement can be found on our website, BoxesplusStorage.com.
I. Student Storage Service
1)Delivery of boxes and packing tape sent to designated locations on campus where the Customer will pick up said items.
2) Pick up of the Customer’s belongings during the scheduled pickup date and time at a location specified by BoxesplusStorage.
3) Transportation of Customer’s belongings to the BoxesplusStorage storage facility.
4) Delivery of Customer’s belongings to a specified location on campus by BoxesplusStorage at the scheduled delivery date and time.
Customer Contact Information
The Customer will be prompted to submit pertinent contact information for their order including Student Name, Student Phone Number, and Student E-mail Address.
The Customer acknowledges that it is their sole responsibility for keeping their Customer Contact Information updated and accurate throughout the entire time that services are being rendered by BoxesplusStorage. BoxesplusStorage shall not be held responsible for any scheduling delays or failure to communicate information due to incorrect or out-of-date Customer Contact Information. Customer Contact Information can be updated by the Customer at any time by contacting BoxesplusStorage.
Scheduling Pickups and Deliveries
Dates will be available to choose from during the ordering process for:
1) Pickup of Customer’s belongings that will be stored with BoxesplusStorage;
2) Delivery of Customer’s belongings back to campus in the fall.
Customers will be required to choose dates at the time of their order. Customer can change their scheduled dates by contacting BoxesplusStorage.
All dates and times are subject to change and are subject to non-availability. As orders are processed, dates will be made unavailable to avoid over-crowding on particular dates and times. The Customer is responsible for being available for the entire duration of their scheduled time. If the customer is not available or is not prepared for pick up or delivery at any point during their scheduled delivery times, a fee of no less than $35 and no more than $85 will be assessed, and an alternate date and time for pickup or delivery will be scheduled.BoxesplusStorage staff is not obligated to wait for any period of time for the Customer to arrive for pickup or delivery.
Distribution of Packing Supplies
The Customer is responsible for picking up the boxes and any other packing materials distributed on campus by BoxesplusStorage. Distribution of packing materials typically occurs the week before the scheduled on-campus Pickup Date and Time. The Customer will be notified of the procedures for picking up their packing materials.
The Customer is solely responsible for packing Customer’s belongings properly and in a manner that is suitable for long-term storage. Customer belongings that have not been packed as such may be denied pick up and storage services at the sole discretion of BoxesplusStorage staff.
The Customer is solely responsible for safely and securely packing items into each box. This includes packing such items so that they will not be damaged during transit and storage. The Customer understands that the box will be moved from time to time in connection with deliveries or as may be needed for its storage. By having us pick up a box, Customer represents and warrants that the box has been packed appropriately. The Customer agrees that BoxesplusStorage is not responsible for any damage caused by or arising from their failure to properly pack the box. In addition, we reserve the right to refuse any Box that we reasonably believe weighs over 50lbs, exclusive of the actual weight of the Box.
The Customer acknowledges that hazardous materials, explosives, firearms, flammable items, cash, high-value items, expensive jewelry, contraband, food, perishable items, soiled items, wet or damp items, and liquids should not be packed in BoxesplusStorage’s materials and shall not be stored with BoxesplusStorage. Furthermore, the Customer acknowledges that the Customer is liable for any damage that the Customer’s stored items and belongings may inflict on the property of others while in storage or being transported.
The Customer understands the Customer’s responsibility for choosing and scheduling a date and timeslot that is suitable to their schedule. BoxesplusStorage does not guarantee that pick-up will occur at a specific time during the Customer’s scheduled date and timeslot due to unforeseen circumstances outside of BoxesplusStorage’s control. During the Customer’s chosen date and timeslot, a BoxesplusStorage representative will arrive to pick up the Customer’s boxes and belongings.
At the time of pickup, the Customer will be given a Pick-Up Receipt detailing that the belongings specified on the receipt were picked up and are in possession of BoxesplusStorage. BoxesplusStorage shall be held harmless for any claims of loss for any items not detailed on the Customer’s copy of the Pick Up Receipt.
The Customer acknowledges that all pricing is as shown on the website.
Customers can verify pricing before pickup by contacting BoxesplusStorage and will also be shown a final calculation on the Pick Up Receipt. This calculation will show all fees and prices at the time of pickup.
Custom quotes for an item can be obtained by texting 970-799-4953.
Any items that are not on the BoxesplusStorage website and item list that are added to a Customer’s account will be reviewed by BoxesplusStorage and assessed a fee based on size, weight, and how complex the item is to pick up or deliver. Price assessment and adjustment of items added at the time of pick up are typically made within 14 days of the scheduled pick up day and time. Additionally, the pick up and storage of items that are not on BoxesplusStorage’s website item list, or items that do not match the descriptions and classifications on the BoxesplusStorage’s website item list, may be refused at the sole discretion of BoxesplusStorage.
The Customer acknowledges that Customer is the lawful owner of the items being stored or are otherwise authorized to execute this Agreement on behalf of the lawful owner.
We will use commercially reasonable efforts to maintain the temperature of the facility in which Customer’s Boxes are stored between 55°F and 80°F. Other than temperature, Customer’s Things will be stored in a climate-controlled environment. The airflow, moisture level, and heat will not be constantly regulated. We will take all commercially reasonable steps to protect your items from the growth of mold or similar microorganisms.
Customer acknowledges that the storage boxes provided by BoxesplusStorage and premises where they will be located are not suitable for the storage of heirlooms or precious, invaluable or irreplaceable property such as, but not limited to, books, records, writings, contracts, documents, personalized or other DVDs or videos, works of art, objects for which no immediate resale market exists, objects which are claimed to have special or emotional value and records or receipts relating to the stored goods. Customer agrees not to store any such items. Should they store such items, they assume the risk that said items could be damaged by the environmental conditions existing at the premises where they are stored and waive all rights and claims against BoxesplusStorage for any damage arising from environmental conditions.
Delivery service includes delivery to a Customer’s location on campus at the same location from which belongings were picked up.
The Customer understands Customer’s responsibility for choosing and scheduling a date and timeslot that is suitable to Customer’s schedule. BoxesplusStorage does not guarantee that delivery will occur at a specific time during the Customer’s chosen date and timeslot due to unforeseen circumstances outside of BoxesplusStorage's control. During the Customer’s chosen date and timeslot, a Boxes4Students representative will arrive to deliver the Customer’s boxes and belongings.
If a Customer is not available to receive their belongings from BoxesplusStorage during their scheduled Delivery Date and Time a $35-85 Missed Delivery fee may apply.
The Customer understands that Delivery must occur during the Delivery Schedule dictated by BoxesplusStorage. Typical delivery will occur within the week before Fall Semester.
The Customer further understands that any special/custom delivery arrangements that fall outside of the Delivery Schedule dictated by BoxesplusStorage will occur at the sole discretion of BoxesplusStorage and shall incur an additional fee between $85-300 to cover the cost of staff and equipment for special/custom delivery.
All deliveries are completed at the curbside.
If Customer fails to choose a Delivery Date and Time, additional storage fees shall apply for each month at a rate of $75 per item.
If BoxesplusStorage can not make contact with Customer within 60 days after the first day of classes in order to set up a delivery date or an extended storage payment plan, ownership of all of the customer’s belongings may be assumed by BoxesplusStorage and may be disposed of at BoxesplusStorage sole discretion.
Accessing Your Items
Customers acknowledge that they will be unable to access their items before the campus delivery dates.
The order reserves Customer’s storage account and the boxes and tape are delivered to them ahead of time.
The final bill is finalized at the time of pickup and the Customer can be charged to the credit card or debit card on file within 2 weeks of pickup for any additional items stored. Payment forms accepted include MasterCard, Visa, Discover, and American Express credit or debit cards.
Insurance and Claims
BoxesplusStorage does not insure against improperly packed items, excessively fragile items, particleboard furniture, minor damages such as scratches and dents caused by normal handling, damage to storage containers such as plastic bins or drawers and trunks, concealed damages, damage or loss of digital files, or any damage that occurs without evidence of physical damage to the exterior of the box, or items that were not packed according to the packing tips outlined in this Agreement.
Furthermore, there is no coverage for loss or damage caused by or resulting from natural incidents such as flooding, earthquakes, tornados, vermin, or climatic conditions such as rust, mold or mildew, or war.
Unfortunately, particleboard furniture is not designed to move once it is built. Since particleboard furniture is popular among college students, BoxesplusStorage will accept these items and do everything possible to avoid damage; however, due to the design and nature of these items, BoxesplusStorage shall be held harmless for any damage caused during the moving and storage of these particular items. It is recommended that the Customer wraps and protects particleboard furniture to their best ability.
BoxesplusStorage shall not be responsible for the loss or damage of an item that occurs before BoxesplusStorage takes possession of such items. This includes but is not limited to, damage that may occur to items while inside or outside the Customer’s residence awaiting pick up.
BoxesplusStorage’s extent of liability for damaged items is the cost of restoring such property to its condition before moving and storage, taking place up to $150 per item listed on the Pick Up Receipt. For lost items, coverage is limited to the actual current and cash value of the items not to exceed $150 per item.
To place a claim of damage or loss, Customer must contact BoxesplusStorage to request official claim information and claim forms. Customer acknowledges that all claims must be filed with BoxesplusStorage within 10 days from the Customer’s scheduled Delivery Date and Time.
Customer indemnifies, defends, and holds BoxesplusStorage harmless from and against all suits, actions, damages, liabilities, and expenses (including attorney’s fees and court costs) in connection with bodily injury, death, or property damage arising from or out of any occurrence in, upon, at, or from the Customer’s Premises, or its agents, employees or contracts acts or omissions in the same.
At the time of delivery, the Customer will sign a Delivery Receipt detailing that the belongings specified on the receipt were delivered and to confirm that all items were received in satisfactory condition at which point BoxesplusStorage shall relinquish possession of the items to the Customer and shall be held harmless for any and all claims of damage or wrongdoing therefrom. BoxesplusStorage shall be further held harmless for claim of loss or damage for any items not otherwise specified on the Customer’s copy of the Delivery Receipt.
BoxesplusStorage is not responsible for any loss or damage to the Customer’s belongings, boxes or their contents unless loss or damage is caused directly by BoxesplusStorage's negligence and willful misconduct. The maximum liability exposed to BoxesplusStorage is limited to and shall not exceed the fees that the Customer has paid for the Services rendered by BoxesplusStorage and the apportioned total declared value the Customer states during the Order Process.