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Refund Policy

Refund Policy

Last updated October 23th 2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you have decided you do not need our storage services, you may cancel your reservation for an 80% refund up to one week before your scheduled box pickup. There are no refunds for orders canceled within one week of scheduled pick-up. Please see below for more information on our return policy.

Refund Process

To cancel your reservation send an email to Include your first and last name along with the boxes or packages you ordered. You will receive a cancelation confirmation email within 48 hours.


After your refund has been processed you will receive a credit to your card for 80% of the cost of your reservation.


If you have any questions concerning our refund policy, please contact us at: